Australia’s trusted professional services software development company
Create a customised solution to elevate your professional services organisation, streamline operations, and deliver exceptional client experiences.
4.9 stars
Enhancing the client experience
Custom professional services software empowers your organisation to provide a tailored, efficient, and engaging client experience.
Deliver personalised services
Access real-time client data. Enable your team to make informed decisions quickly, and improve services, client plans, and client satisfaction.
Ensure consistent service delivery
Don’t let critical milestones go unattended. Make it easy to track client progress and send automated reminders for exceptional service delivery.
Engage with clients
Use web portals, mobile apps, or chatbots to make it easy for clients to access their information and communicate with your professional services organisation.
Improve service accessibility
Help your clients with innovative capabilities. Facilitate remote consultations and monitor progress for timely interventions with integrated professional service tools.
For better business outcomes
Custom software development can improve not only student outcomes but also the efficiency and effectiveness of your educational institution.
Discover tailored solutions
Realise operational efficiencies by automating manual processes, from administrative tasks to client services. Streamline processes and optimise administrative work.
Ensure compliance
Guarantee the security of client data and ensure your organisation's compliance with industry regulations. Develop software that adheres to your professional service standards.
Make data-driven decisions
Make strategic decisions based on real-time data with custom analytics and reporting tools. Ensure seamless and secure data exchange between professional service platforms.
Stay ahead in professional services
Invest in your organisation's growth with custom software. Stay ahead of technological advancements and develop a competitive edge in the professional services field.
A few custom professional service solutions we've created
We have extensive experience creating user-friendly and accessible professional service solutions. Explore some of our custom software offerings, each backed by case studies below.
Investor-ready prototypes
We help businesses take their idea from concept through to working prototype. Create a product that is investor ready, or showcase your product idea to your business before building the final product with a working prototype.
Explore our solution for Flockk
Improving digital services
We work with professional services businesses to understand their users and cater to their needs. Improve your users’ digital experience to increase their engagement with your software and perception of your business.
Explore our solution for Sonder
Support and maintenance
We reduce the time and costs associated with managing digital project upkeep. Need changes, training, or technical help? Get the support you need and reduce the time you spend working on technology instead of on your business.
Explore our solution for CSIRO
Custom applications
We design and develop software that is unique to you. Bring your idea to life and stand out from your competition. Provide your clients with a better digital experience and see the difference good technology can make.
A certified professional services software development company
Our commitment to data security and excellence in software development is evidenced by our ISO 27001 and ISO 9001 certifications.
Choose a government-approved partner
We're an authorised supplier on the NSW Government ICT Services Scheme, showcasing our dedication to service excellence. As an approved seller on the BuyICT marketplace, we're your trusted choice for tailored digital solutions.
Australia’s preferred professional services software development partner
From accounting and advertising services to architecture and consulting services, we bring a wealth of industry experience to the professional services industry.
Tailored solutions for your professional services company
Every service business is unique, and so are its challenges and goals. At Airteam, we don't provide one-size-fits-all solutions; we craft custom software, apps, and design & development solutions to address your specific needs. Here are just a few examples of how we can assist you:
Client relationship management
Manage client interactions, track leads, and streamline sales and marketing efforts with a CRM that is designed specifically for your business.
Practice management software
Efficiently manage your daily operations, including billing, time tracking, and appointment scheduling in a way that works for you.
Business intelligence and analytics software
Make better business decisions by analysing your own data and generating reports that make sense to you and your business.
Customer support and helpdesk software
Manage customer enquiries, offer chat functionality, and make it easy for clients to get the information and support they need without the admin.
Learning management systems
Create, manage and deliver online courses and training programs to your clients, internally within your organisation or both.
Hear from our clients
We have worked with many professional services organisations, helping them achieve their goals and deliver exceptional service.
“I had the pleasure of contracting Airteam. Super responsive and they delivered on time and well within budget. Being located in different states didn't present an issue either.”
Nicola Cowen, CSIRO
“At all stages, Airteam's goal was to tease out exactly what we were looking for and how the workflow would be implemented 'on the ground'. This led to a final design which was attractive, modern and accurately reflected how our product would be used by our end-users.”
Ruth Webster, The George Institute
“Professional, courteous, flexible and exceptionally collaborative. Airteam work very closely with our internal teams, align with our HCD Process and managed their deadlines to suit our project schedules and responded readily with any left-field requests.”
Kevin Raccani, Macquarie University
“If you are sitting on a product concept, want to develop prototypes or MVPs as we were, I would highly recommend Airteam.”
Stuart Suthern-Brunt, Ark
“Airteam offer a raft of services, including customer research and design, backed by data and customer testing. Our engagement with Airteam was very positive, with their staff coming up-to-speed very quickly and really adding value in gathering and understanding customer insights.”
Mandy Rogers, New South Wales Government - TfNSW
We support professional services businesses like yours
Our design and development teams have helped some of Australia's top professional services businesses create custom software that improves their client’s lives. We can do the same for you.
Scientific research
Architecture and planning
Legal services
Accounting services
Advertising and design services
Market research
Consulting services
Veterinary services
Frequently Asked Questions
How does Airteam ensure data security and compliance for professional services software?
Data security and compliance are top priorities in our software development process. We adhere to industry standards and regulations, including ISO 27001 certification, to ensure that our solutions are secure and compliant.
How does Airteam approach the development of business intelligence and analytics software?
Our approach to business intelligence software focuses on providing actionable insights. We can work with you and your team to analyse your data needs and develop custom reporting tools that help in making informed business decisions.
How does Airteam handle the integration of customer support and helpdesk software?
We develop customer support and helpdesk software that integrates seamlessly with your existing systems, enhancing the efficiency of handling customer enquiries and providing effective support.
How does Airteam approach project management for software development in professional services?
Our project management approach is agile and collaborative. We maintain open lines of communication, ensuring that your project is delivered on time, within scope, and with full transparency.
What kind of support does Airteam provide post-software deployment?
Post-deployment, we offer comprehensive support and maintenance services. This includes regular updates, training, and technical assistance to ensure that your software continues to operate smoothly and efficiently.
Can Airteam create custom learning management systems for professional services firms?
Absolutely. We design and develop learning management systems that enable professional services firms to create, manage, and deliver online courses and training programs.
What makes Airteam's approach unique for professional services software development?
Airteam's uniqueness lies in our human-centred design approach, combined with technical expertise. We prioritise understanding your business and client needs to create solutions that are not just functional but also enhance user experience.
How does Airteam ensure client and project confidentiality?
We adhere to strict confidentiality protocols to protect your project and client information. Our agreements can include non-disclosure clauses, and our team is trained in handling sensitive information with the utmost discretion. Airteam holds both ISO 27001 and ISO 9001 certifications so you can rest assured your project and data are in safe hands.